[cisco-voip] search 911 call via CAR (CUCM 7)

Burnam, William WBurnam at mapei.com
Fri Apr 15 14:10:26 EDT 2011


Hello All,

 

I'm having a constant problem with users dialing 911 (by accident it
seems).  I need to pull records from CAR to show everyone in the system
that has dialed 911, but I'm not having any luck.  I can search by a
user's extension and then sort through the records until I find the CDR
record that shows the 911 call, but I'm not sure how I can simply search
for ALL calls (all users) to 911 only.  For reference I'm using CUCM 7.
Can anyone help out with this?

 

Thanks,

Bill

 

 

Bill Burnam

Systems Engineer, IT

MAPEI Corp.

1144 E. Newport Center Drive

Deerfield Beach, FL 33442

(954) 246-8703

 

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YOU. 

 



------------------------------------------------------CONFIDENTIALITY NOTICE ----------------------------------------------------

THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS CONFIDENTIAL AND IS INTENDED 
ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT.  IF THE READER OF THIS MESSAGE IS NOT 
THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION, DISTRIBUTION 
OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY PROHIBITED.  
IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND DELETE 
AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE.  THANK YOU.
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