[cisco-voip] CUE 8.0 with CUCM Issue

[Ryan Schwab]

Jorge,

 

This does sound like a transcoding issue. The device that does not support a
codec would need to request a transcoder resource. In this case, that's the
CUE.

 

Your CUE is registered via CTI Ports to CUCM? Is the SIP/T1 gateway in a
different region than the CTI Ports/Route point? 

 

Where do you have your transcoding resources registered too? If remember
correctly the way to do this is to register your transcoder resources in the
same fashion you would if it was a CME.

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jorge L. Rodriguez
Aguila
Sent: April-17-11 6:39 PM
To: Cisco-Voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] CUE 8.0 with CUCM Issue

 

I have integrated a CUE 8.0 with CUCM 8.0.3 and internally it works
perfectly but when calls coming in from a T1 or a SIP trunk are transferred
to CUE I get Busy tone on T1 and dropped call on the SIP trunk(IP2IP GW
running SIP towards Provider and H323 towards Call Manager). I have verified
that even though I am running G711u I have HW transcoding resources
available. Any ideas on what Might be? This is my first CUE to Call Manager
(non express) I don't seem to find what is wrong and some pointers into
where to look are greatly appreciated.

 

 

Jorge Rodriguez

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