[cisco-voip] Agent Email CSQ

[Anthony Holloway]

Did you select "email" as the type and not "voice"?  send a screenshot so I
know we're talking about the same thing.

Anthony

On Wed, Apr 20, 2011 at 3:51 PM, shary shary <shaary1 at hotmail.com> wrote:

>
> I have installed UCCX 8.5.1 in my lab and want to use the Agent E-mail
> functionality. I have created some Email type CSQs in CSQ and Skill group as
> decribed in the Agent E-Mail guide but when i go to the eskTop
> Administration Agent E-Mail configuration page and selects the CSQ option it
> doesn't show any CSQ. I tried to search out them but in vain. I also
> installed the CAD client and it didn't find the E-Mail Ready/Not Ready
> button there even. Do i need to enable some thing somewhere or what could be
> the issue. I CDA i can see the E-Mail Ready/Not ready option is Visible but
> it is not in CAD. Any help would be great.
>
> Thank you
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110421/946c4bae/attachment.html>