[cisco-voip] Cisco IP Phones Problem

[Ryan Ratliff]

Make sure your DHCP option 150 is pointing to a TFTP server that gives the phone a default load it can use (term75.default.loads, term71.default.loads, term70.default.loads, term65.default.loads, or term45.default.loads depending on model).  This is covered in the admin guide for the phone.

>  Before you perform a factory reset, ensure that the following conditions are met:
> 
> •The phone must be on a DHCP-enabled network.
> 
> •A valid TFTP server must be set in DHCP option 150 or option 66 on the DHCP server.
> 
> •The default load file for your phone model and the files specified in that file should be available on the TFTP server that is specified by the DHCP packet.
> 

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975G_7971g-ge_7970g_7965g_7945g/8_6/english/admin_guide/7970trb.html#wp1095587

-Ryan

On Aug 4, 2011, at 8:59 AM, Adewale2 wrote:

Hello ,
 I am having problem with Cisco IP Phones i used factory reset ( 123456789*0#)  for; It is just showing Upgrading and Cisco Logo.
Could anyone advice on what to do  please

Thanks in Advance
Addy  


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