[cisco-voip] MOH volume control

[Wellnitz, Erick A.]

Make sure it is applied across all MOH nodes.

On Aug 17, 2011, at 5:36 PM, "Patty Mangers" <patty.mangers at chemeketa.edu> wrote:

> Can anyone help me with the volume control for MOH?  Our callers are complaining that it is too loud and I have been unable to 'bring it down.'
> Cisco Unified CM Administration
> 
> System version: 6.1.3.3190-1
> 
> I have followed this path:  System>Service Parameter Confg>select server>select service: Cisco IP Voice Media Streaming App>Advanced>Default MOH Volume Level.
> 
> I have changed the volume level, suggested Value is -2,  parameter is -1 to -10, with no results.  MOH still playing at the same volume. 
> 
> Do any of you know if there is  somewhere else to change the volume that I am not aware of?  
> 
> Any suggestions would be appreciated.  
> 
> Thank you,
> 
> 
> Patty Mangers
> Telephone Systems
> Chemeketa Community College
> 503.399.7769
> patty.mangers at chemeketa.edu
> 
> 
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> cisco-voip at puck.nether.net
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