[cisco-voip] 9971 Phones -> Anyone using them in production?

[Erick B.]

We're running them, over wireless, with no issues. No wired
connections. No real issues noticed.


On Thu, Aug 18, 2011 at 11:59 AM, Tim Frazee <tfrazee at gmail.com> wrote:
> We are running 9971s all with 9.2(1) phoneloads on a 7.1(5)SU2 system. works
> great. over VPNs and all.
>
> 9.0x phone loads where very odd and undependable. 9.2(1) is the only way.
> 7.1(5) highly recommended also. trying to patch up a 7.1(3) to make it work
> leads to more problems.
>
> forget that its SIP. Cisco has. there are more features on SIP than SCCP
> that seem to matter I think. (opinion)
>
> They are great replacements for the 7975 phone, but not yet mainstream
> enough to replace 7942/7962s
>
>
>
>
>
> On Thu, Aug 18, 2011 at 9:34 AM, Nathan Reeves <nathan.a.reeves at gmail.com>
> wrote:
>>
>> Hmm, I must be doing something wrong here.
>>
>> Firmware is 9.2.1.
>>
>> On the Forward All side of things, I get the toast when I press the
>> Forward all Softkey.  I enter the destination number and the toast
>> disappears.  I don't see any change in icon in the top bar etc showing a
>> forward (Found the icon in the phone docs and definately not seeing it on
>> screen anywhere).  I don't get a Forward off button, the Forward all Softkey
>> remains on screen after a forward all is setup.
>>
>> On Divert, yep, got a voicemail profile set for the primary DN.  If an
>> inbound call isn't answered I go through to voicemail successfully.  If I
>> call forward all to voicemail it works fine.  If I transfer the call through
>> to voicemail that works as well.
>>
>> I can't see what I've managed to do so wrong :).  Got a TAC Case open now,
>> see where we get to.
>>
>> Thanks for all the replies so far.
>>
>> Nathan
>>
>> On Thu, Aug 18, 2011 at 5:44 PM, Bernhard Albler
>> <bernhard.albler at gmail.com> wrote:
>>>
>>> Hi Nathan,
>>> yes, we have some 99XX in production and one other customer has about
>>> 5000 89XX (which is the same codebase)
>>> see answers inline
>>>
>>> On Thu, Aug 18, 2011 at 11:34 AM, Nathan Reeves
>>> <nathan.a.reeves at gmail.com> wrote:
>>>
>>> >  - When the phone has CFwdAll configured, nothing on the phone
>>> > identifies
>>> > that this is operational.
>>> After you entered the CFA you should see a Toast (Popup) with the
>>> entered detail. Also the Bar at the top of the phone (above the first
>>> line appearance) will show where the phone is forwarded to.
>>> >  - When you hit the CFwdAll button while CFwdAll is enabled, SCCP
>>> > Phones
>>> > would cancel the active forward.  You dont' appear to be able to cancel
>>> > the
>>> > Forward on these units.
>>> Is this the softkey or a PLK? Softkey will definitely work. Difference
>>> is, that the name of the softkey actually changes ("Forward off" or
>>> something similar when using english locales I believe).
>>> So this should definitely work.
>>>
>>> >  - iDivert (or Divert as it's known in the SIP images) doesn't work.
>>> > Can
>>> > get the button to appear but when a call is incoming you can press the
>>> > button and nothing happens (currently open with TAC).
>>> >
>>> Have you configured a voicemail profile that is either the default or
>>> assigned to the phone?
>>>
>>> > I've had these issues on 8.0.3 and was hoping our move to 8.6.1 would
>>> > resolve it but no such luck.  We're running the latest code on the
>>> > phones.
>>> >
>>> > Anyone got ideas on fixes for the above?
>>> What phone FW are you running?
>>
>>
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