[cisco-voip] UCCX 8 Engine Keeps stopping

Nick csvoip at googlemail.com
Thu Dec 1 07:15:54 EST 2011


Hi Russell,

No fix yet, I have a Webex scheduled with Cisco developers in a couple
of hours so we will see what come out of that.

Regards

Nick

On 1 December 2011 11:24, Russell Chaseling <rchaseling at plannet21.ie> wrote:

> Nick,****
>
> **
>
> Has TAC got a fix for you on this yet?****
>
> ** **
>
> Russell****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Nick
>
> *Sent:* 24 November 2011 09:36
> *To:* Erick
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCX 8 Engine Keeps stopping****
>
> ** **
>
> Hi Erick****
>
>  ****
>
> I have logged a tac case for this and tac have confirmed its a java memory
> leak causing the issue, this is with 8.6.2a CUCM and 8.5.1 SU2 UCCX as
> these are the latest versions for both products, I am curently waiting on
> TAC, the have logged a defect to the BU and waiting form them to provide
> fix, not a good situation for me.****
>
>  ****
>
> My case is not the only one they have open for this defect either.****
>
>  ****
>
> Regards****
>
>  ****
>
> Nick****
>
> On 23 November 2011 06:18, Erick <erickbee at gmail.com> wrote:****
>
> Licenses valid? I remember having that before getting the valid license
> files in email.
>
> Sent from my iPad****
>
>
> On Nov 22, 2011, at 10:40 AM, Eric Butcher <Eric.Butcher at cdw.com> wrote:
>
> > Can you more narrowly define stopping?  Is it going into partial service
> or is the Engine literally going into the SHUTDOWN / STOPPED state?
> >
> > Eric Butcher | CDW Professional Services
> > P 317.569.4282 (SNR) |   eric.butcher at cdw.com
> >
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Erick
> > Sent: Tuesday, November 22, 2011 8:58 AM
> > To: Nick
> > Cc: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] UCCX 8 Engine Keeps stopping
> >
> > Do you have all of the accounts created on  CM?  Correct passwords?
>  Correct CTI managers?
> >
> > On Nov 22, 2011, at 6:04 AM, Nick <csvoip at googlemail.com> wrote:
> >
> >> Hi all
> >>
> >> I have just built a new UCCX  server on 8.5.1 SU2, I have done the pre
> configuration but I am having an issue with the UCCX Engine that keeps
> shutting down, everytime I start the service again after a few minutes it
> keeps stopping, anyone come across this before and got any ideas?
> >>
> >> Regards
> >>
> >> Nick
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip****
>
> ** **
>
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