[cisco-voip] Duplicate .wav after opening with ViewMail for Outlook 8.5.6.40?

[Jason Aarons (AM)]

Anyone else seen this or running into this issue?  Seems to have our TAC engineer out of ideas on how to troubleshoot/fix, he's escalating.

https://supportforums.cisco.com/message/3477841#3477841

Duplicate .wav after opening with ViewMail for Outlook 8.5.6.40?<https://supportforums.cisco.com/message/3477841#3477841>

End user is reporting "I received a voicemail which hit both the voicemail system and my email  with the .wav file attached. I used the Viewmail feature from the  Outlook preview pane to listen to the message. A few minutes later I opened the  message in Outlook and noticed the multiple attachments."

Viewmail for Outlook 8.5.6.40

Outlook 2003SP1

Unity Connection 8.5(1)SU2 with Exchange 2007SP1 Single Inbox via EWS

Blackberries to add to the equation. BES 5x
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