[cisco-voip] calls disconnecting on pickup?

[Erick]

Not necrssarily.

Running CUP/MOC Integration?

Virtual environment without correct LRO settings?

Poor/no QOS?

On Dec 5, 2011, at 11:53 AM, "Madziarczyk, Jonathan" <jmad at cityofevanston.org> wrote:

> PRI
> 
>  
> 
> From: ROZA, Ariel [mailto:Ariel.ROZA at LA.LOGICALIS.COM] 
> Sent: Monday, December 05, 2011 11:29 AM
> To: Madziarczyk, Jonathan; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] calls disconnecting on pickup?
> 
>  
> 
> Incoming line is digital (PRI, R2) or Analog (FXO)?
> 
>  
> 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk, Jonathan
> Sent: lunes, 05 de diciembre de 2011 02:17 p.m.
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] calls disconnecting on pickup?
> 
>  
> 
> Strange problem I’m troubleshooting.
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> External caller calls into a specific number, about 1 sec after they call they get a fast busy.
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> Internal user hears the phone ring, when they pick it up there is no longer an active call on the phone.
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> According to CAR there is never a “Connect” timestamp, I see the call start and call end though.  It’s usually a second or less.
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> Only seems to happen with this extension, and only with certain incoming callers.  Other callers to that same number have no problem getting through.
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> I’m at a loss as to what could be causing this…Faulty phone hanging up on them?  Problem on the caller’s side?  PRI glitches?
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> Any way I can find more info, maybe even a reason the call is being disconnected?
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>  
> 
> JonM
> 
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