[cisco-voip] UCCX 8.5.1 SU2 IP address change

[Mike King]

(Weird GMAIL is suggesting I include Wes Sisk, Erick Wellnitz, and Nate
VanMaren, I find this extremely funny, course, I'm on 2 hours of sleep in
48hours, anything is funny at this point)

We've been "on" with developers for about 3 hours. (On is relative term, as
they only speak through the TAC agent)

Since our call center is VM based we've been tossing around the Idea of
just packing it in, and building a new server in parallel.  (Our primary is
still functional, the database in regards to the Subscriber seems hosed so
we can just try for a good night sleep, build fresh in the morning)

I'll update tomorrow, as the developer just came back on and has more
tricks he want's to try.

On Tue, Dec 20, 2011 at 11:08 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Not sure if this helps get you out of a tight situation or not, but as far
> as i know, there are no longer node license requirements with 8.x. They are
> enforced, but not purchased and I was told you are supposed to be able to
> ask licensing at cisco.com for another node license and they'll just give it
> to you.
>
> Also, under System > Server and System > Unified CM, does the server you
> want deleted still appear in this list? I really can't help, but if it's
> still in this list, I'm guessing the TAC hasn't deleted it properly.
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Mike King" <me at mpking.com>
> *To: *"Cisco VoIPoE List" <cisco-voip at puck.nether.net>
> *Sent: *Tuesday, December 20, 2011 10:52:08 PM
> *Subject: *[cisco-voip] UCCX 8.5.1 SU2 IP address change
>
>
> I'm on Day 3 of a TAC case trying to change the IP address on my
> Subscriber.
>
> We changed the IP, and the Publisher showed the Subscriber as UNKNOWN.
>  The SUB showed both the PUB and SUB as unknown.
>
> After a few hours of troubleshooting, TAC recommended a rebuild of the
> SUB.  When it tried to rejoin, it gave an error akin to " Can't join
> cluster, already has two hosts"
>
> TAC then proceeded to hand edit the database to remove references to the
> other "old" subscriber.  That didn't work.
>
> I'm currently awaiting for a Developer to get on the phone call.
>
> So I throw this out there.   Anyone change the IP on UCCX 8.5.1 SU2?
> (Please don't let it be a bug)
>
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