[cisco-voip] UCCX 8.5.1 SU2 IP address change

[Jason Burns]

How long have you been troubleshooting?

How long does it take to rebuild a subscriber?

It all depends on how you value your time versus coming to absolute root
cause of what happened.

-Jason

On Wed, Dec 21, 2011 at 12:49 AM, Mike King <me at mpking.com> wrote:

> (Weird GMAIL is suggesting I include Wes Sisk, Erick Wellnitz, and Nate
> VanMaren, I find this extremely funny, course, I'm on 2 hours of sleep in
> 48hours, anything is funny at this point)
>
> We've been "on" with developers for about 3 hours. (On is relative term,
> as they only speak through the TAC agent)
>
> Since our call center is VM based we've been tossing around the Idea of
> just packing it in, and building a new server in parallel.  (Our primary is
> still functional, the database in regards to the Subscriber seems hosed so
> we can just try for a good night sleep, build fresh in the morning)
>
> I'll update tomorrow, as the developer just came back on and has more
> tricks he want's to try.
>
>
> On Tue, Dec 20, 2011 at 11:08 PM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>
>> Not sure if this helps get you out of a tight situation or not, but as
>> far as i know, there are no longer node license requirements with 8.x. They
>> are enforced, but not purchased and I was told you are supposed to be able
>> to ask licensing at cisco.com for another node license and they'll just
>> give it to you.
>>
>> Also, under System > Server and System > Unified CM, does the server you
>> want deleted still appear in this list? I really can't help, but if it's
>> still in this list, I'm guessing the TAC hasn't deleted it properly.
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> ------------------------------
>> *From: *"Mike King" <me at mpking.com>
>> *To: *"Cisco VoIPoE List" <cisco-voip at puck.nether.net>
>> *Sent: *Tuesday, December 20, 2011 10:52:08 PM
>> *Subject: *[cisco-voip] UCCX 8.5.1 SU2 IP address change
>>
>>
>> I'm on Day 3 of a TAC case trying to change the IP address on my
>> Subscriber.
>>
>> We changed the IP, and the Publisher showed the Subscriber as UNKNOWN.
>>  The SUB showed both the PUB and SUB as unknown.
>>
>> After a few hours of troubleshooting, TAC recommended a rebuild of the
>> SUB.  When it tried to rejoin, it gave an error akin to " Can't join
>> cluster, already has two hosts"
>>
>>  TAC then proceeded to hand edit the database to remove references to
>> the other "old" subscriber.  That didn't work.
>>
>> I'm currently awaiting for a Developer to get on the phone call.
>>
>> So I throw this out there.   Anyone change the IP on UCCX 8.5.1 SU2?
>> (Please don't let it be a bug)
>>
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
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