[cisco-voip] Unity Connection Distribution lists

[Corbett Enders]

I found a document that explains to use a call handler (with a recorded greeting) to tell the caller what to do, and then pass it over to the directory handler… but that still gives them the first/last name prompt.  Appreciate your help, let me know what you find out tomorrow.

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Wednesday, December 21, 2011 5:01 PM
To: Corbett Enders
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Connection Distribution lists

Not off the top of my head. However, I know that dir handlers can be configured for voice dialing, which should remove the prompt.

Will have to look tomorrow.

Sent from my iPhone

On Dec 21, 2011, at 6:41 PM, Corbett Enders <cenders at homesbyavi.com<mailto:cenders at homesbyavi.com>> wrote:
Works perfectly, thanks.   Second part of the question, any idea how to replace the prompt which says “Spell the first and last name, then press #”.   This is Unity Connection 7.x.

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]<mailto:[mailto:lelio at uoguelph.ca]>
Sent: Wednesday, December 21, 2011 4:32 PM
To: Corbett Enders
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Unity Connection Distribution lists

Try creating a dir handler that searches partitions.

Sent from my iPhone

On Dec 21, 2011, at 6:31 PM, Corbett Enders <cenders at homesbyavi.com<mailto:cenders at homesbyavi.com>> wrote:
I completely missed the check box when creating the Distribution list that was “Allow Contacts”.   I have enabled it and saved the setting. However, when I click the “Add contacts” button I get  “Found 0 Contact(s) That Can Be Added to List”

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]<mailto:[mailto:lelio at uoguelph.ca]>
Sent: Wednesday, December 21, 2011 3:47 PM
To: Corbett Enders
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Unity Connection Distribution lists

Contacts are the way to go, although you lose some functionality when you use contact vs. mailbox.

It's been a while since I looked at it, but not sure if there's anything special on the directory handler config to say look at contacts.

Sent from my iPhone

On Dec 21, 2011, at 5:14 PM, Corbett Enders <cenders at homesbyavi.com<mailto:cenders at homesbyavi.com>> wrote:
Hello list,

I am looking for a way of building a “dial by name” directory in Unity Connection for phone numbers that don’t exist at mailboxes in Unity. I’ve created a Directory Handler, which looks to a Distribution List… however, I thought I’d be able to add Contacts to this list but that isn’t possible.  Do I need to create empty mailboxes (set to not accept messages) for this purpose or is where some better way?

Also, then can I change the Directory Handler prompt to not say “spell the first and last name” as ideally I really need it to say “Spell the community name”…

Corbett.
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20111222/ec46bf9a/attachment.html>