[cisco-voip] Unity Connection Distribution lists

[Lelio Fulgenzi]

I just tested my call handlers that send calls to directory handlers. 

If the directory handler is voice enabled, you should hear "Who would you like to call", not "Enter the last and first name of the person...." 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
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Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Corbett Enders" <cenders at homesbyavi.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Wednesday, December 21, 2011 7:02:46 PM 
Subject: RE: [cisco-voip] Unity Connection Distribution lists 




I found a document that explains to use a call handler (with a recorded greeting) to tell the caller what to do, and then pass it over to the directory handler… but that still gives them the first/last name prompt. Appreciate your help, let me know what you find out tomorrow. 





From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, December 21, 2011 5:01 PM 
To: Corbett Enders 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity Connection Distribution lists 




Not off the top of my head. However, I know that dir handlers can be configured for voice dialing, which should remove the prompt. 





Will have to look tomorrow. 

Sent from my iPhone 



On Dec 21, 2011, at 6:41 PM, Corbett Enders < cenders at homesbyavi.com > wrote: 




Works perfectly, thanks. Second part of the question, any idea how to replace the prompt which says “Spell the first and last name, then press #”. This is Unity Connection 7.x. 





From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, December 21, 2011 4:32 PM 
To: Corbett Enders 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity Connection Distribution lists 




Try creating a dir handler that searches partitions. 

Sent from my iPhone 



On Dec 21, 2011, at 6:31 PM, Corbett Enders < cenders at homesbyavi.com > wrote: 




I completely missed the check box when creating the Distribution list that was “Allow Contacts”. I have enabled it and saved the setting. However, when I click the “Add contacts” button I get “Found 0 Contact(s) That Can Be Added to List” 





From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, December 21, 2011 3:47 PM 
To: Corbett Enders 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity Connection Distribution lists 




Contacts are the way to go, although you lose some functionality when you use contact vs. mailbox. 





It's been a while since I looked at it, but not sure if there's anything special on the directory handler config to say look at contacts. 

Sent from my iPhone 



On Dec 21, 2011, at 5:14 PM, Corbett Enders < cenders at homesbyavi.com > wrote: 




Hello list, 



I am looking for a way of building a “dial by name” directory in Unity Connection for phone numbers that don’t exist at mailboxes in Unity. I’ve created a Directory Handler, which looks to a Distribution List… however, I thought I’d be able to add Contacts to this list but that isn’t possible. Do I need to create empty mailboxes (set to not accept messages) for this purpose or is where some better way? 



Also, then can I change the Directory Handler prompt to not say “spell the first and last name” as ideally I really need it to say “Spell the community name”… 



Corbett. 




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