[cisco-voip] Calls ignoring line busy state
Wes Sisk
wsisk at cisco.com
Tue Feb 1 11:03:45 EST 2011
Example?
Generally, huntgroups do indeed ignore line specific intercepts:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a03rp.html#wp1078922
"The concept of hunting differs from that of call forwarding. Hunting
allows Cisco Unified Communications Manager to extend a call to one or
more lists of numbers, where each such list can specify a hunting order
that is chosen from a fixed set of algorithms. When a call extends to a
hunt party from these lists and the party fails to answer or is busy,
hunting resumes with the next hunt party. (The next hunt party varies
depending on the current hunt algorithm.) Hunting thus ignores the Call
Forward No Answer (CFNA), Call Forward Busy (CFB), or Call Forward All
(CFA) settings for the attempted party."
I haven't reviewed the documentation or tested but park reversion may be
similar.
Regards,
Wes
On 1/26/2011 1:28 PM, Matthew Loraditch wrote:
>
> I have lines configured for 2/1 total allowed/ring busy.
>
> Do certain types of calls ignore the busy state?
>
> Specifically Hunt Group Calls and/or Park Reversions? If not them then
> what?
>
> Thx
>
> *Matthew Loraditch, CCVP, CCNA, CCDA*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com <mailto:support at heliontechnologies.com>
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