[cisco-voip] Calls ignoring line busy state

Nick Matthews matthnick at gmail.com
Tue Feb 1 15:11:35 EST 2011


I also noticed that this is per-device.  I initially thought the per-line
busy would be global, but I set it to 1 for one user and 2 for another, and
both still rang.  It wasn't until I changed the shared line appearance also
that it was fixed.

-nick

On Tue, Feb 1, 2011 at 11:03 AM, Wes Sisk <wsisk at cisco.com> wrote:

>  Example?
>
> Generally, huntgroups do indeed ignore line specific intercepts:
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a03rp.html#wp1078922
> "The concept of hunting differs from that of call forwarding. Hunting
> allows Cisco Unified Communications Manager to extend a call to one or more
> lists of numbers, where each such list can specify a hunting order that is
> chosen from a fixed set of algorithms. When a call extends to a hunt party
> from these lists and the party fails to answer or is busy, hunting resumes
> with the next hunt party. (The next hunt party varies depending on the
> current hunt algorithm.) Hunting thus ignores the Call Forward No Answer
> (CFNA), Call Forward Busy (CFB), or Call Forward All (CFA) settings for the
> attempted party."
>
> I haven't reviewed the documentation or tested but park reversion may be
> similar.
>
> Regards,
> Wes
>
>
> On 1/26/2011 1:28 PM, Matthew Loraditch wrote:
>
>  I have lines configured for 2/1 total allowed/ring busy.
>
> Do certain types of calls ignore the busy state?
>
> Specifically Hunt Group Calls and/or Park Reversions? If not them then
> what?
>
> Thx
>
>
>
>
>
> *Matthew Loraditch, CCVP, CCNA, CCDA*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com
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>
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>
>
>
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