[cisco-voip] How do I...

[Scott Voll]

I'm going to start off by saying there is more then one way to skin this
cat.  But before I go there..... one thing to remember.  If you setup the
MWI on all phones and each of those users has VM also, you could run into
problems with MWI going on and off.

You could do either for the VM.  you could create a shared line on all the
phones or you could create alternate extensions, If they do not have VM on
the individuals lines.  You could also create a different extension and just
setup MWI extensions for each of the extensions.

It really depends on what works best for you.

Scott

On Thu, Feb 3, 2011 at 6:22 AM, Corson, Teressa
<Teressa.Corson at doit.nh.gov>wrote:

> Could anyone give me advice on the best way to configure the following?
>
>
>
> I need to set up a DID for vendors to call to communicate outages.  The
> calls need to be received by Network Operations, rotating through the
> members of the group (top down hunt pilot).  I know how to set up a hunt
> pilot/hunt list/line group.  Then, if the call bounces through everyone in
> the group and no one is available to answer it, I need the call to go to
> voice mail.  Then I need that voice mail to show a MWI on all phones in the
> hunt group.  When one person retrieves the voice mail and acts on it, I want
> the MWI light to go out on all phones.  How do I do this?  Do I need a
> shared line that forwards to a hunt pilot and then put that shared line on
> all our phones?  We all have 7941 2-line phones, except for one 6961 that
> has 2 lines also.  If not using a shared line that appears on all phones,
> how would I do the VM?
>
>
>
> We are using CUCM 7.1.3 and Unity Connection 7.1.5.  Thanks for any
> suggestions.
>
>
>
> Teressa
>
>
>
> Teressa Corson, CCNP, CCDA, CCNA-Voice
> TSS VI, Operations
> Network Operations
> NH Department of Information Technology
> 603-223-5727
> www.nh.gov/doit
>
>
>
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