[cisco-voip] How do I...

[Corson, Teressa]

Could anyone give me advice on the best way to configure the following?

 

I need to set up a DID for vendors to call to communicate outages.  The
calls need to be received by Network Operations, rotating through the
members of the group (top down hunt pilot).  I know how to set up a hunt
pilot/hunt list/line group.  Then, if the call bounces through everyone
in the group and no one is available to answer it, I need the call to go
to voice mail.  Then I need that voice mail to show a MWI on all phones
in the hunt group.  When one person retrieves the voice mail and acts on
it, I want the MWI light to go out on all phones.  How do I do this?  Do
I need a shared line that forwards to a hunt pilot and then put that
shared line on all our phones?  We all have 7941 2-line phones, except
for one 6961 that has 2 lines also.  If not using a shared line that
appears on all phones, how would I do the VM?

 

We are using CUCM 7.1.3 and Unity Connection 7.1.5.  Thanks for any
suggestions.  

 

Teressa

 

Teressa Corson, CCNP, CCDA, CCNA-Voice
TSS VI, Operations
Network Operations
NH Department of Information Technology
603-223-5727
www.nh.gov/doit <http://www.nh.gov/doit> 

 

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