[cisco-voip] How do I...

[Corson, Teressa]

Thanks, Sandy!  And thanks to everyone else who replied.  I set it up
the way Sandy stated below and it looks like it's going to work for us.
I really appreciate everyone's help as I learn VOIP via trial-by-fire.
J


T.

 

Teressa Corson, CCNP, CCDA, CCNA-Voice
TSS VI, Operations
Network Operations
NH Department of Information Technology
603-223-5727
www.nh.gov/doit

 

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From: Sandy Lee [mailto:Sandy.Lee at dti.ulaval.ca] 
Sent: Thursday, February 03, 2011 10:54 AM
To: Corson, Teressa; cisco-voip at puck.nether.net
Subject: RE: How do I...

 

With Unity Connection, you can use a distribution list and mark it for
Dispatch delivery. The distribution list members can choose to refuse,
delay or accept the message, when one person on the list accepts the
message, the MWI goes off for everyone. You just have to create a call
handler to achieve that and set this in the message settings, message
recipient. No need for a shared line.

 

Sandy.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Corson, Teressa
Sent: Thursday, February 03, 2011 9:23 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] How do I...

 

Could anyone give me advice on the best way to configure the following?

 

I need to set up a DID for vendors to call to communicate outages.  The
calls need to be received by Network Operations, rotating through the
members of the group (top down hunt pilot).  I know how to set up a hunt
pilot/hunt list/line group.  Then, if the call bounces through everyone
in the group and no one is available to answer it, I need the call to go
to voice mail.  Then I need that voice mail to show a MWI on all phones
in the hunt group.  When one person retrieves the voice mail and acts on
it, I want the MWI light to go out on all phones.  How do I do this?  Do
I need a shared line that forwards to a hunt pilot and then put that
shared line on all our phones?  We all have 7941 2-line phones, except
for one 6961 that has 2 lines also.  If not using a shared line that
appears on all phones, how would I do the VM?

 

We are using CUCM 7.1.3 and Unity Connection 7.1.5.  Thanks for any
suggestions.  

 

Teressa

 

Teressa Corson, CCNP, CCDA, CCNA-Voice
TSS VI, Operations
Network Operations
NH Department of Information Technology
603-223-5727
www.nh.gov/doit

 

Statement of Confidentiality:  The contents of this message are
confidential.  Any unauthorized disclosure, reproduction, use or
dissemination (either in whole or in part) is prohibited.  If you are
not the intended recipient of this message, please notify the sender
immediately and delete the message from your system.

 

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