[cisco-voip] Urgent help (Cisco phone directory is missing)

[Nicholas Samios]

First step would be to check what URL is set in enterprise parameters -> URL Directories.  Is it set using IP or DNS?
If DNS, check DNS resolution, check 8080, etc.

The URLs for Personal & Corp are (taken from the xmldirectory.jsp)
http://IPorDNS:8080/ccmpd/pdCheckLogin.do?name=undefined
http://IPorDNS:8080/ccmcip/xmldirectoryinput.jsp

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of neil dsilva
Sent: Monday, February 07, 2011 12:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Urgent help (Cisco phone directory is missing)

HI All,
I need an urgent help, All of our customer complaining that their cisco phone directory is missing  both personal and other . Can any one help me on this case ?

Details :
CCM :- 7.1.3.32900-4 version

what step i have to perform ?

Regards,
Neil
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