[cisco-voip] Urgent help (Cisco phone directory is missing)

[neil dsilva]

I  appreciate your  fast reply :)

 Currently its working fine,I have restart the service of personal directory
helps me..... from danger :)

Thanks a lot Nic
Regards,
Neil

On Mon, Feb 7, 2011 at 12:38 PM, Nicholas Samios <nsamios at staff.iinet.net.au
> wrote:

> First step would be to check what URL is set in enterprise parameters ->
> URL Directories.  Is it set using IP or DNS?
>
> If DNS, check DNS resolution, check 8080, etc.
>
>
>
> The URLs for Personal & Corp are (taken from the xmldirectory.jsp)
>
> *http://IPorDNS:8080/ccmpd/pdCheckLogin.do?name=undefined** *
>
> *http://IPorDNS:8080/ccmcip/xmldirectoryinput.jsp** ***
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *neil dsilva
> *Sent:* Monday, February 07, 2011 12:03 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Urgent help (Cisco phone directory is missing)
>
>
>
> HI All,
>
> I need an urgent help, All of our customer complaining that their cisco
> phone directory is missing  both personal and other . Can any one help me on
> this case ?
>
>
>
> Details :
>
> CCM :- 7.1.3.32900-4 version
>
>
>
> what step i have to perform ?
>
>
>
> Regards,
>
> Neil
>
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