[cisco-voip] ARC problem

[Stephen Welsh]

Typically calls going into ARC Operator do not ring the phone, the ARC application rings, so you need the sound on the PC turned on/enabled. Once the call is ansered the phone is automatically connected using TAPI control of the phone.

Stephen

________________________________
From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] On Behalf Of Simon Nhlapo (ZA) [Simon.Nhlapo at za.didata.com]
Sent: 10 February 2011 13:41
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ARC problem

Hi There,

Guys help me out with this one” when the call is redirected to switchboard (using ARC) it flashes lights but not ringing “

Where to check ?

Regards

Simon Nhlapo

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