[cisco-voip] ARC problem

[mklukas at gmail.com]

This was the case up until the latest update of ARC, there is now an option,
on the server side configuration IIRC, that allows the phone to ring instead
of the PC. If you aren't on the latest version you would need to upgrade in
order to have that functionality.

Regards
Matt Klukas


On Thu, Feb 10, 2011 at 10:13 AM, Stephen Welsh <stephen.welsh at unifiedfx.com
> wrote:

>  Typically calls going into ARC Operator do not ring the phone, the ARC
> application rings, so you need the sound on the PC turned on/enabled. Once
> the call is ansered the phone is automatically connected using TAPI control
> of the phone.
>
> Stephen
>
>  ------------------------------
> *From:* cisco-voip-bounces at puck.nether.net [
> cisco-voip-bounces at puck.nether.net] On Behalf Of Simon Nhlapo (ZA) [
> Simon.Nhlapo at za.didata.com]
> *Sent:* 10 February 2011 13:41
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] ARC problem
>
>   Hi There,
>
>
>
> Guys help me out with this one” when the call is redirected to switchboard
> (using ARC) it flashes lights but not ringing “
>
>
>
> Where to check ?
>
>
>
> Regards
>
>
>
> *Simon Nhlapo*
>
> This email and all contents are subject to the following disclaimer:
>
> "http://www.dimensiondata.com/emaildisclaimer"
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110210/b6a576c6/attachment.html>