[cisco-voip] 7835-I fault via IMM

[Jason Aarons (US)]

Got a bunch of new 7835-I3 servers and 1 had a fault, notes are below, the symptoms were the file system would be read only as seen from the CallManager 7.5(1) console. I thought the OS had insight to the IMM logs but apparently not, you need to setup the IMM with a ip address and check it regularly since the outside fault indicator didn’t light up.


Here’s the link to the most current IBM Firmware CD.  The update CD detected 4 critical updates including the SAS controller, bootable linux, next yes ok, reboot. It takes about 45min per server.

http://www.cisco.com/cisco/software/release.html?mdfid=282821927&softwareid=283046743&release=3.6%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest


According to IBM TAC, the error cleared so that is why the front panel was not lit. They reviewed the server info last night and said that the hardware looked good except it was running old firmware. They sent all of the info to Cisco TAC and we need to see if IBM Support would recommend a firmware upgrade. IBM TAC recommended upgrading but said that the rev levels should come from Cisco.

As of this morning, the server was functioning normal. We will have to see if it gets into that state again.

Interesting, but the outside panel didn’t have a yellow alarm and this info didn’t make it up into RTMT, GUI, etc?
Just find it odd Cisco TAC couldn’t see this without going into IMM?  Wonder if snmp/IBM Director would have thrown a hardware alarm…but the average small shop would expect some red/yellow lights on the outside of the server.

For quicker access, you can telnet to the IMM as well.  To view the log after logging in, use readlog.


Looks like the drive might be having issues (times below are GMT) -

[cid:image001.png at 01CBCCED.46107430]



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