[cisco-voip] CFUR - ISDN recieves busy - will CUCM continue on to next route group?

[Ryan Schwab]

Hi All,

 

First time posting a question here and hope to become more of an active
member of this group.

 

I'm wondering if anyone has any experience with this scenario using Call
Forward Unregistered (CFUR):

 

1)      Unregistered phone is dialled and call is sent out PRI to configured
analog line phone number on the remote sites FXO port.

2)      If that analog line is busy, I would like the call to be sent across
an ICT to a Contact Center cluster.

 

Is there a way anyone can think of to allow the next route group to be
chosen in the route list if the PRI receives a busy signal from the analog
line?

 

Thanks,

Ryan

 

 

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