[cisco-voip] CFUR - ISDN recieves busy - will CUCM continue on to next route group?
wsisk at cisco.com
Tue Feb 15 14:57:44 EST 2011
This would be controlled by the "stop hunting ..." CCM service
parameters. So long as the originating site does not get to 'media
lock' on the current route group member then hunting will continue based
on the logic set in those parameters. See the help text in the service
parameters page. One of them is an advanced parameter.
The caveat of not hunting after media lock is documented in CSCsb22055
visible in BugToolkit on Cisco.com
On 2/15/2011 2:29 PM, Ryan Schwab wrote:
> Hi All,
> First time posting a question here and hope to become more of an
> active member of this group.
> I'm wondering if anyone has any experience with this scenario using
> Call Forward Unregistered (CFUR):
> 1)Unregistered phone is dialled and call is sent out PRI to configured
> analog line phone number on the remote sites FXO port.
> 2)If that analog line is busy, I would like the call to be sent across
> an ICT to a Contact Center cluster.
> Is there a way anyone can think of to allow the next route group to be
> chosen in the route list if the PRI receives a busy signal from the
> analog line?
> cisco-voip mailing list
> cisco-voip at puck.nether.net
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