[cisco-voip] MWI activation in CDR

[Ed Leatherman]

I looked several months back into the CDR's, and we were at one time
getting MWI records and then they stopped. On the same day that we
upgraded from Unity 7 to Unity 8. So we're spelunking thru some
release notes to see what changed that might affect it. It is still a
SCCP integration, but I don't know anything about a multi-mwi feature
so looking into that first.

Thanks for the sanity check, if I figure something out i'll post it up
for posterity.

On Tue, Feb 15, 2011 at 3:01 PM, Wes Sisk <wsisk at cisco.com> wrote:
> that sounds right. with SCCP integration between CM and Unity.  Newer
> versions offer SIP integration and a new multi-mwi feature. I have not seen
> how that is implemented exactly but was lead to believe it may not generate
> the same 0 duration CDR's.
>
> Regards,
> Wes
>
> On 2/15/2011 2:35 PM, Lelio Fulgenzi wrote:
>
> Hi Ed, I'm just rebuilding my 7.1 cluster so I can't verify right now.
>
> However, in 4.1(3), I'm pretty sure that what you would see is the extension
> itself dialing the MWI on/off numbers.
>
> If you search your CDRs, do you see any records with the MWI on/off numbers
> at all?
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ________________________________
> From: "Ed Leatherman" <ealeatherman at gmail.com>
> To: "Cisco VOIP" <cisco-voip at puck.nether.net>
> Sent: Tuesday, February 15, 2011 2:32:47 PM
> Subject: [cisco-voip] MWI activation in CDR
>
> Hello list,
>
> I'm trying to determine what the call manager 7.1 CDR records for
> Unity v8 MWI should look like (or if I'm even getting records for
> them)
>
> I've got zero duration CDRs enabled, and am exporting to a sftp server.
>
> When I look through these, i'm expecting to see records with 0
> duration, origDeviceName matching our voicemail port names, and
> originalCalledPartyNumber as our MWI on/off strings. I don't see this
> though, so maybe this is not correct. In fact, I don't see any calls
> to the MWI on/off strings.
>
> I am definitely getting 0 duration calls, does anyone know what I
> should be seeing for MWI calls? Am I correct in thinking that
> CallManager should be exporting records for these as long as zero
> duration call detail is enabled?
>
> thanks!
>
>
> --
> Ed Leatherman
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-- 
Ed Leatherman