[cisco-voip] Cisco UCCX Script to change agent state

Brad Ellis brad at ccbootcamp.com
Tue Feb 15 21:47:34 EST 2011


either to change the state to not ready (unavailable) or to log them out completely

Sent from my mobile device

On Feb 15, 2011, at 6:44 PM, "Adel Abushaev" <adel.abushaev at gmail.com> wrote:

> To change it or to prevent from going inactive from active?
> 
> Sent from my Windows Phone
> From: Brad Ellis
> Sent: Tuesday, February 15, 2011 15:55
> To: Cisco VOIP
> Subject: [cisco-voip] Cisco UCCX Script to change agent state
> 
> Anyone know how to change an agent’s state via a UCCX script?
>  
> Thanks
> Brad
>  
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