[cisco-voip] New MCS-7835I3-K9-UCC1 (Unity Connection) won't install UC 8.0(3a)

[Wes Sisk]

CSCtj54331    IBM x3650M2,7835I3,7845I3 install fails - Could Not Detect 
Version

<B>Symptom:</B>
Fresh install fails with error "Could not detect the current version"

<B>Conditions:</B>
IBM x3650-M3 servers that are equivalent to MCS 7835I3 or 7845I3 are 
impacted due to implementation changes by IBM on recent firmware 
releases. If the 7835/45-I3 has an impacted firmware release, it will 
cause fresh install to fail with the error message.

<B>Workaround:</B>
Use the latest FWUCD (3.6.2-I, or later) posted on CCO to update uEFI 
firmware to build D6E149B or later.

Defect is closed with this comment:
on impacted servers install fails even before we can flash firmware, so 
adding new firmware to install/CUCM code will not help. Only solution is 
for these customers to use FWUCD offline and then update firmware before 
attempting install again.

We've seen a few instances where uEFI update was unsuccessful requiring 
IBM intervention.

Regards,
Wes



On 2/17/2011 12:43 PM, Jason Aarons (US) wrote:
>
> Server boots the 8.0(3a) CD-ROM, I get the Product Deployment 
> Selection, choose Cisco Unity Connection OK,
>
> Beginning Hardware Setup and Firmware Modules
>
> X3650ME: MODULES PRELOAD
>
> Etc
>
> Etc
>
> Criticial Error
>
> Could not detect the current version
>
> Abort
>
> I did install the Cisco FWUCD-3.6.1 before running the 8.0(3a) 
> install, did that blow up the 8.0(3a) installer?
>
> http://www.cisco.com/cisco/software/release.html?mdfid=282821930&flowid=6694&softwareid=283046743&release=3.6%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest
>
> to download the Cisco FWUCD-3.6.1
>
> Install.log
>
> 02/17/2011 11:28:32 Serverpak|In runtime of x3650M2 args 
> [UPDATE]|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|In runtime of IBM args [UPDATE]|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|In runtime of server_implementation args 
> [UPDATE]|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|server_implementation 
> shared_implementation.sh UPDATE returns (1)|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|IBM shared_implementation.sh UPDATE 
> returns (1)|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|x3650M2 shared_implementation.sh UPDATE 
> returns (1)|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|Completed Args processing; created 
> execution_string: 
> /mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh 
> UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin' 
> PACKAGE_VERSION_STRING='DSYT28A' DETECTED_VERSION_STRING='DSYT75X   ' 
> UPDATE_ACTION='UPDATE'|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|hcf_call : "x3650M2: DSA UPDATE" 
> /mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh 
> UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin' 
> PACKAGE_VERSION_STRING='DSYT28A' DETECTED_VERSION_STRING='DSYT75X   ' 
> UPDATE_ACTION='UPDATE'|<LVL::Info>
>
> 02/17/2011 11:28:32 Serverpak|about to call 
> /mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh 
> with 
> UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin' 
> PACKAGE_VERSION_STRING='DSYT28A' DETECTED_VERSION_STRING='DSYT75X ' 
> UPDATE_ACTION='UPDATE' |<LVL::Info>
>
> 02/17/2011 11:28:33 Serverpak|Critical Error: x3650M2: DSA UPDATE 
> /mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh 
> UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin' 
> PACKAGE_VERSION_STRING='DSYT28A' DETECTED_VERSION_STRING='DSYT75X   ' 
> UPDATE_ACTION='UPDATE'|<LVL::Info>
>
> 02/17/2011 11:28:33 Serverpak|HCF failed for x3650M2|<LVL::Info>
>
> 02/17/2011 11:28:33 Serverpak|x3650M2 shared_implementation.sh 
> preBootHardwareSetup /tmp/hw_setup_log.txt /tmp/hw_setup_err.txt 
> returns (1)|<LVL::Info>
>
> 02/17/2011 11:28:33 Serverpak|7835I3 api_implementation.sh 
> preBootHardwareSetup /tmp/hw_setup_log.txt /tmp/hw_setup_err.txt 
> returns (1)|<LVL::Info>
>
> 02/17/2011 11:28:33 ServerApiManager||Method: preBootHardwareSetup 
> args: /tmp/hw_setup_log.txt /tmp/hw_setup_err.txt|- current 
> mode=HSSI_Mode completed with code [1]|<LVL::Debug>
>
> 02/17/2011 11:28:33 display_screen|Arguments: "Critical Error" "Could 
> not detect the current version" "Abort"|<LVL::Debug>
>
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