[cisco-voip] B-ACD send to a broadcast group - voice hunt-group n parallel

[Mike Lydick]

Is it possible to send calls from a queue to a broadcast group? The
requirement is to play a prompt give options and one of these options it to
ring a group of phones then redirect to voice-mail.

I believe the basic config would look like the following:

dial-peer voice 1000 pots
service aa
incoming called-number 1000
port X/X:23


voice hunt-group 1 parallel
pilot 1001
list 101,200,201,202,203,204,205,401,403,404
final 8000
timeout 10

voice hunt-group 2 parallel
pilot 1002
list 306,307
final 8000
timeout 10

voice hunt-group 3 parallel
pilot 1003
list 400
final 8000
timeout 10

voice hunt-group 4 parallel
pilot 1004
list 300
final 8000
timeout 10


application
service queue flash:app_b_acd_x.x.x.x.tcl
param queue-len 10
param aa-hunt1 1001
param aa-hunt2 1002
param aa-hunt3 1003
param aa-hunt4 1004
param number-of-hunt-grps 4
param queue-manager-debugs 1
service aa flash:app_b_acd_aa_x.x.x.x.tcl
paramspace english location flash:
paramspace english index 1
paramspace english language en
param aa-pilot 1000
param call-retry-timer 15
param second-greeting-time 60
param max-time-call-retry 600
param max-time-vm-retry 2
param service-name queue
param dial-by-extension-option 5
param voice-mail 8000
param number-of-hunt-grps 4
param handoff-string aa

Best Regards,

Mike Lydick
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110218/19aa2e0e/attachment.html>