[cisco-voip] MWI activation in CDR

[Ed Leatherman]

Good idea, I checked and you're right its a per-node setting still as
far as I can tell. zero duration is enabled on all my nodes though,
including the one with unity ports registered.

On Tue, Feb 15, 2011 at 5:00 PM, Wes Sisk <wsisk at cisco.com> wrote:
> it's always good to check the basics - did unity get re-registered to a
> separate CM node that has CDR disabled or has log calls with zero duration
> set to false?  when last I checked the zero duration service parameter was
> still per-server rather than cluster wide.
>
> Regards,
> Wes
>
> On 2/15/2011 3:41 PM, Ed Leatherman wrote:
>>
>> I looked several months back into the CDR's, and we were at one time
>> getting MWI records and then they stopped. On the same day that we
>> upgraded from Unity 7 to Unity 8. So we're spelunking thru some
>> release notes to see what changed that might affect it. It is still a
>> SCCP integration, but I don't know anything about a multi-mwi feature
>> so looking into that first.
>>
>> Thanks for the sanity check, if I figure something out i'll post it up
>> for posterity.
>>
>> On Tue, Feb 15, 2011 at 3:01 PM, Wes Sisk<wsisk at cisco.com>  wrote:
>>>
>>> that sounds right. with SCCP integration between CM and Unity.  Newer
>>> versions offer SIP integration and a new multi-mwi feature. I have not
>>> seen
>>> how that is implemented exactly but was lead to believe it may not
>>> generate
>>> the same 0 duration CDR's.
>>>
>>> Regards,
>>> Wes
>>>
>>> On 2/15/2011 2:35 PM, Lelio Fulgenzi wrote:
>>>
>>> Hi Ed, I'm just rebuilding my 7.1 cluster so I can't verify right now.
>>>
>>> However, in 4.1(3), I'm pretty sure that what you would see is the
>>> extension
>>> itself dialing the MWI on/off numbers.
>>>
>>> If you search your CDRs, do you see any records with the MWI on/off
>>> numbers
>>> at all?
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>
>>> ________________________________
>>> From: "Ed Leatherman"<ealeatherman at gmail.com>
>>> To: "Cisco VOIP"<cisco-voip at puck.nether.net>
>>> Sent: Tuesday, February 15, 2011 2:32:47 PM
>>> Subject: [cisco-voip] MWI activation in CDR
>>>
>>> Hello list,
>>>
>>> I'm trying to determine what the call manager 7.1 CDR records for
>>> Unity v8 MWI should look like (or if I'm even getting records for
>>> them)
>>>
>>> I've got zero duration CDRs enabled, and am exporting to a sftp server.
>>>
>>> When I look through these, i'm expecting to see records with 0
>>> duration, origDeviceName matching our voicemail port names, and
>>> originalCalledPartyNumber as our MWI on/off strings. I don't see this
>>> though, so maybe this is not correct. In fact, I don't see any calls
>>> to the MWI on/off strings.
>>>
>>> I am definitely getting 0 duration calls, does anyone know what I
>>> should be seeing for MWI calls? Am I correct in thinking that
>>> CallManager should be exporting records for these as long as zero
>>> duration call detail is enabled?
>>>
>>> thanks!
>>>
>>>
>>> --
>>> Ed Leatherman
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
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>>>
>>
>>
>



-- 
Ed Leatherman