[cisco-voip] UCCX and UCCE questions

[Tim Smith]

Looks like UCCX 8.5 allows transfer to an application from outbound
dialer call, so this probably takes care of number 1.

Not sure on 2.

Cheers,

Tim.

On Mon, Jan 3, 2011 at 11:27 PM, Ehab Salem <eng.ehabsalem at gmail.com> wrote:
> Hello All,
> I have 2 questions.
>
> I know that UCCX8 outbound dialer does not support playing recorded
> messages...is it true? does UCCE support this feature?
> The customer wants any new dialed number by one of the agent to be stored
> automatically in a database, is it applicable? i can make workaround if not
>
> Thanks for your prompt reply,
> Ehab M. Salem
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