[cisco-voip] Newb UCCX question

Anthony Holloway avholloway+cisco-voip at gmail.com
Wed Jan 19 14:53:18 EST 2011


That's appears to be a fine script.  Since it playing the message, I can
only assume it's the Terminate step which is failing.  to know for sure you
can do a reactive debug on the call, and step though it.  If an exception is
encountered, it will display in a pop-up message.

To reactive debug, in the editor goto Debug > Reactive Debugging, then
select the script from the list, then select 15 seconds from the timeout
list, and finally call the trigger from your phone.  Press F10 to step
through the script one step at a time.

Post the exception.

Anthony

On Wed, Jan 19, 2011 at 12:33 PM, Christopher Trown <ctrown at uoregon.edu>wrote:

>
>
>     Greetings again.
>
>     I have set up our test UCCX server and things look to be working.
>
>     I wrote a simple script to play a message then quit.  When I dial
> the trigger number, it plays the WAV file.  It even plays the correct
> one.  ;)
>
>     However, as soon as it finishes playing the WAV file, I hear a
> ring, followed by the default message saying, "I'm sorry, but we are
> currently experiencing system problems...."
>
>     It's a simple 4-line script
>
> Start
> Accept (--Triggering Contact--)
> Play Prompt (--Triggering Contact--, ANNCWAV)
> Terminate (--Triggering Contact--
> End
>
> ANNCWAV is of type "Prompt" with a value of p[Announcements\WAVFILE.wav]
>
>     Can someone please give me a clue?
>
>     Thanks!
>
> Chris...
>
> --
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
> A: Top-posting.
> Q: What is the most annoying thing on usenet and in e-mail?
>
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>
>
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