[cisco-voip] Newb UCCX question

[Christopher Trown]

On 1/19/2011 11:53 AM, Anthony Holloway wrote:
> That's appears to be a fine script.  Since it playing the message, I can
> only assume it's the Terminate step which is failing.  to know for sure you
> can do a reactive debug on the call, and step though it.  If an exception is
> encountered, it will display in a pop-up message.
> 
> To reactive debug, in the editor goto Debug > Reactive Debugging, then
> select the script from the list, then select 15 seconds from the timeout
> list, and finally call the trigger from your phone.  Press F10 to step
> through the script one step at a time.
> 
> Post the exception.
> 


     Hmmm...  No exception being generated.

     I do see that the script that's being debugged is not the same as
the one that I uploaded.  It's missing the "Terminate" step.

     I uploaded the script via the web interface again and hit
"Refresh".  No good.  Still the old version.  I tried deleting,
uploading via the web interface, and hitting refresh for good measure.
I still see the old script without the Terminate step when I debug the
script.

Chris...

> 
> On Wed, Jan 19, 2011 at 12:33 PM, Christopher Trown <ctrown at uoregon.edu>wrote:
> 
>>
>>
>>     Greetings again.
>>
>>     I have set up our test UCCX server and things look to be working.
>>
>>     I wrote a simple script to play a message then quit.  When I dial
>> the trigger number, it plays the WAV file.  It even plays the correct
>> one.  ;)
>>
>>     However, as soon as it finishes playing the WAV file, I hear a
>> ring, followed by the default message saying, "I'm sorry, but we are
>> currently experiencing system problems...."
>>
>>     It's a simple 4-line script
>>
>> Start
>> Accept (--Triggering Contact--)
>> Play Prompt (--Triggering Contact--, ANNCWAV)
>> Terminate (--Triggering Contact--
>> End
>>
>> ANNCWAV is of type "Prompt" with a value of p[Announcements\WAVFILE.wav]
>>
>>     Can someone please give me a clue?
>>
>>     Thanks!
>>


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