[cisco-voip] Click to Call Dialing Rules
David Zhars
dzhars at gmail.com
Tue Jan 25 09:34:16 EST 2011
Playing with Click to Call. A couple of issues are bugging me:
1. The splash screen at startup, I want to disable that.
2. Dialing rules. Most of my users entered in contacts with an area code.
This creates a problem when we are in AC 617, and we want to call John
Smith. John's number in the Outlook Contacts is listed as (617) 555-1212.
CTC tries to dial the whole number.
3. Prefacing calls with a 9. We need to add the 9 to get an outside line.
We can do all of this selecting "Edit Dial" but it kind of takes away the
magic a little bit!
Any CTC (Click to Call) people out there that have already jumped those
walls?
Thanks.
Dave
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