[cisco-voip] how to add 9 for redial

[Burnam, William]

I have a request from my management to do the following:

>From their Cisco IP phones, when they view a number from the RECEIVED or
MISSED calls directory they want to be able to simply highlight one of
those OUTSIDE numbers and press dial and it will actually dial the
number.

 

The current problem is that we require a "9" to get an outside line.
They don't want to press edit and add the 9 in front of these numbers,
they believe they should simply be able to highlight those numbers,
press dial and the system will know dial 9 for the outside line then
dial the number that was highlighted.

 

Is there a way to do this in CUCM 7?

 

Thanks,

Bill

 

 

 

Bill Burnam

Systems Engineer, IT

MAPEI Corp.

1144 E. Newport Center Drive

Deerfield Beach, FL 33442

 

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------------------------------------------------------CONFIDENTIALITY NOTICE ----------------------------------------------------

THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS CONFIDENTIAL AND IS INTENDED 
ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT.  IF THE READER OF THIS MESSAGE IS NOT 
THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION, DISTRIBUTION 
OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY PROHIBITED.  
IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND DELETE 
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