[cisco-voip] how to add 9 for redial

[ccieid1ot]

Look in the service or enterprise section.

duy
ccie #27737 voice

tmobile g2
On Jan 28, 2011 6:46 PM, "Burnam, William" <WBurnam at mapei.com> wrote:
> I have a request from my management to do the following:
>
> From their Cisco IP phones, when they view a number from the RECEIVED or
> MISSED calls directory they want to be able to simply highlight one of
> those OUTSIDE numbers and press dial and it will actually dial the
> number.
>
>
>
> The current problem is that we require a "9" to get an outside line.
> They don't want to press edit and add the 9 in front of these numbers,
> they believe they should simply be able to highlight those numbers,
> press dial and the system will know dial 9 for the outside line then
> dial the number that was highlighted.
>
>
>
> Is there a way to do this in CUCM 7?
>
>
>
> Thanks,
>
> Bill
>
>
>
>
>
>
>
> Bill Burnam
>
> Systems Engineer, IT
>
> MAPEI Corp.
>
> 1144 E. Newport Center Drive
>
> Deerfield Beach, FL 33442
>
>
>
> CONFIDENTIALITY NOTICE
>
> THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT
> IS CONFIDENTIAL AND THAT MAY ALSO BE LEGALLY PRIVILEGED, AND IS INTENDED
> ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT. IF
> THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU HAVE
> RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION,
> DISTRIBUTION OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS
> TRANSMISSION IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS
> TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY
> E-MAIL AND DELETE AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK
> YOU.
>
>
>
>
>
> ------------------------------------------------------CONFIDENTIALITY
NOTICE ----------------------------------------------------
>
> THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS
CONFIDENTIAL AND IS INTENDED
> ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT. IF
THE READER OF THIS MESSAGE IS NOT
> THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND
ANY REVIEW, DISSEMINATION, DISTRIBUTION
> OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS
STRICTLY PROHIBITED.
> IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY
THE SENDER BY REPLY E-MAIL AND DELETE
> AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK YOU.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110128/91e55db9/attachment.html>