[cisco-voip] how to add 9 for redial

[Tanner Ezell]

Bill,

The one way is to use the device pool settings. Under Incoming Calling Party
Settings you have the ability to add prefix digits for National,
International, Unknown and Subscriber. In most cases it would be a 9, 9011,
91, 9 but is highly dependent on your dialplan and current configuration.

Cheers
Tanner Ezell

On Fri, Jan 28, 2011 at 1:28 PM, Burnam, William <WBurnam at mapei.com> wrote:

> I have a request from my management to do the following:
>
> From their Cisco IP phones, when they view a number from the RECEIVED or
> MISSED calls directory they want to be able to simply highlight one of those
> OUTSIDE numbers and press dial and it will actually dial the number.
>
>
>
> The current problem is that we require a “9” to get an outside line.  They
> don’t want to press edit and add the 9 in front of these numbers, they
> believe they should simply be able to highlight those numbers, press dial
> and the system will know dial 9 for the outside line then dial the number
> that was highlighted.
>
>
>
> Is there a way to do this in CUCM 7?
>
>
>
> Thanks,
>
> Bill
>
>
>
>
>
> [image: Description: cid:image001.jpg at 01CACCCA.108F0930]
>
> Bill Burnam
>
> Systems Engineer, IT
>
> MAPEI Corp.
>
> 1144 E. Newport Center Drive
>
> Deerfield Beach, FL 33442
>
>
>
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> ------------------------------
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