[cisco-voip] UCCX 8 and Set Enterprise Call Info Step help ...
Biffle, Gerrad
Gerrad.Biffle at greensboro-nc.gov
Mon Jan 31 11:21:16 EST 2011
Need some assistance from the UCCX guru's in the group. I'm trying to pass a single digit (i.e."1") that is captured from a Menu step via the Set Enterprise Call Info step to my Desktop agents CAD screens. I currently have my string variable set to Call.PerpherialVariable1 and that field is assigned to my layout list but on a test call - the "1" does not show up. What step(s) might I be missing?
Thanks for the help!
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