[cisco-voip] Monitoring silent

[Santiago Figueroa]

This seems a new bug in version uccx 8.5, I have already configured but do not worked.


Thanks.



________________________________
De: Cristobal Priego [mailto:cristobalpriego at gmail.com]
Enviado el: Lunes, 04 de Julio de 2011 10:06 a.m.
Para: Santiago Figueroa
CC: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Monitoring silent

Tienes recording sessions habilitado?
En desktop administrator tienes que hanilitar silent monitoring
Revisa que la nic soporte 802q
Y que el postinstall.exe tenga la NiC correcta. Lo tienes que revisar en agente y sup

Enviado desde mi iPhone

El Jul 3, 2011, a las 20:46, Santiago Figueroa <sfigueroa at mnet.com.mx<mailto:sfigueroa at mnet.com.mx>> escribió:
Hello I have a problem with uccx 8.5 the supervisor do not can to do monitoring silent from all agents, I get message error the supervisor do not initiliati desktop monitoring.


Thanks.



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