[cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc

[Kevin Thorngren]

Sounds like a DNS issue.  Are the servers defined with IP Address or name under System > Server and with your service URLs?  Might need to change from server name to IP.

Kevin
On Jun 29, 2011, at 4:26 PM, Matthew Loraditch wrote:

> I am doing a new install and I cannot get the phones to pull these, they pull their configs as the lines work, can make and take calls, but they only show one active CM (yes the CMG has all servers) and all the config URLS are blank . This is 8.5.1SU1.
> I am sure there is something I am missing but I can’t figure it out. This is only happening so far on 794X phones. My CIPC gets everything fine.
>  
>  
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
> Timonium, MD 21093 
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
> 
> Visit us at www.heliontechnologies.com 
> Support Issue? Email support at heliontechnologies.com for fast assistance!
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