[cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc

[Lelio Fulgenzi]

Let us know how that goes...

Sent from my iPhone

On Jun 30, 2011, at 9:09 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com> wrote:

> Well I have done what Lelio suggested, I have rebooted the cluster. I noticed from the phone logs and in security settings that the certs they are getting say the hostname so I changed the CCMs from IP back to hostname. Still no dice…
> 
> Time to open a TAC case!
> 
>  
> 
>  
> 
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
> 
> Timonium, MD 21093 
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
> 
> Visit us at www.heliontechnologies.com 
> Support Issue? Email support at heliontechnologies.com for fast assistance!
> 
>  
> 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
> Sent: Wednesday, June 29, 2011 9:57 PM
> To: Lelio Fulgenzi
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc
> 
>  
> 
> Will give it a whirl in the am
> 
>  
> 
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
> 
> Timonium, MD 21093 
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
> 
> Visit us at www.heliontechnologies.com 
> Support Issue? Email support at heliontechnologies.com for fast assistance!
> 
>  
> 
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
> Sent: Wednesday, June 29, 2011 9:43 PM
> To: Matthew Loraditch
> Cc: wsisk at cisco.com; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc
> 
>  
> 
> Try the service parameter I mentioned. 
> 
>  
> 
> If you do a search on the archives, Wes posted a link to the doc bug.  
> 
> Sent from my iPhone
> 
> 
> On Jun 29, 2011, at 9:31 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com> wrote:
> 
> 7942s and 7945s so far, in re someone else’s email have restarted tftp etc already.
> 
>  
> 
>  
> 
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
> 
> Timonium, MD 21093 
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
> 
> Visit us at www.heliontechnologies.com 
> Support Issue? Email support at heliontechnologies.com for fast assistance!
> 
>  
> 
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
> Sent: Wednesday, June 29, 2011 7:50 PM
> To: Matthew Loraditch
> Cc: wsisk at cisco.com; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc
> 
>  
> 
> Are these 7941/61? I had a problem where I had to change the service provisioning service parameter to external to make this work. 
> 
> Sent from my iPhone
> 
> 
> On Jun 29, 2011, at 6:23 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com> wrote:
> 
> Googled and found that and it’s not working….
> 
> 
> 
> 
> 
> 
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
> 
> Timonium, MD 21093
> 
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
> 
> Visit us at www.heliontechnologies.com
> 
> Support Issue? Email support at heliontechnologies.com
> for fast assistance!
> 
> 
> 
> 
> 
> 
> 
> 
> From: Wes Sisk
> [mailto:wsisk at cisco.com] 
> Sent: Wednesday, June 29, 2011 5:24 PM
> To: Matthew Loraditch
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc
> 
> 
> 
> 
> 
> These lines pretty much say it all. verification of the downloaded file failed. Delete the CTL/ITL from the phone and try again.
> https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete
> 
> Regards,
> Wes
> 
> On 6/29/2011 5:03 PM, Matthew Loraditch wrote: 
> 
> 1715: ERR 16:59:35.170584 SECD: EROR:verifyFile: sgn verify file failed </usr/ram/SEP00260BD749E9.cnf.xml>, errclass 8, errcode 19 (signer
> not in CTL)
> 
> 1716: ERR 16:59:35.171327 SECD: EROR:verifyFile: verify FAILED, </usr/ram/SEP00260BD749E9.cnf.xml>
> 
> Sent from my Android phone using TouchDown (www.nitrodesk.com)
> 
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