[cisco-voip] Cisco WebDialer - Call failed

[Ryan Ratliff]

CTI traces on the CUCM server will have an error code you can use to find out why the device or line open failed.

That operation is required for WebDialer to get control of the phone in order to make it dial.  

-Ryan

On Mar 9, 2011, at 1:34 AM, Simon Nhlapo (ZA) wrote:

Hi Guys,
 
Did one of you come across this error before ?
 
Call from none to 0739807686 failed : Failed to open device/line
 
Any suggestion I need to do to resolve this ?
 
Using callmanager 7
 
Regards
 
Simon Nhlapo
System Engineer
Central Services - Interaction On Demand
Dimension Data
Tel:       +27 (0) 11 317 4076
Mob:    +27 (0) 83 640 0598
Fax:     +27 (0) 11 576 0855
simon.nhlapo at za.didata.com
 
For more information about Dimension Data, please go to www.dimensiondata.com
 
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