[cisco-voip] CUEAC 8.5.1.5 - Problems - Only One Active Call at a time

[Bennie Grant]

There are no limitations with the 60 day license. It sounds like you are sending calls directly to the handset of the phone, which is not supported and will cause these issues

Ensure that you are routing calls through the QUEUES, and if you want the phone to ring, enable the "forced delivery" mode on the server settings. Then, the system will handle the calls & queuing for you, as opposed to trying to juggle them all on the handset directly

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of BARANOWSKI, Hernan
Sent: Monday, March 21, 2011 11:12 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUEAC 8.5.1.5 - Problems - Only One Active Call at a time
Importance: High

Hi all:

I installed the CUEAC in our customer and when we were doing tests presents the problem of subject.

We can only answer a call at a time. To answer another call, leave the active standby. Is this normal behavior of the product?.

With the Callmanager AC, this could be done without problems. Then do a join in the calls, transfers, etc.

Is there any document with this kind of specifications? Number of active calls, etc?

We are using a trial version for 60 days. This version has limitations?

Best regards
_________________________________________________
Hernan Baranowski
Systems Engineer / Southern Cone
Logicalis
Tel: +54 11 4344-0400
hernan.baranowski at la.logicalis.com<mailto:hernan.baranowski at la.logicalis.com>
Peru 327 - CABA - Argentina - C1067AAG
www.la.logicalis.com<http://www.la.logicalis.com/>
_________________________________________________
Business and technology working as one


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