[cisco-voip] Shared lines on UCCX phones

[Anthony Holloway]

The release notes tell you all about supported and unsupported
configurations:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/release/notes/uccx_802_rn.pdf

<http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/release/notes/uccx_802_rn.pdf>In
your case, yes, a non ICD line, can be a shared line amongst agents.

Anthony

On Wed, Mar 23, 2011 at 1:32 PM, Leetun, Rob <rleetun at bouldercounty.org>wrote:

> Hi,
>
>
>
> Can we share a non-primary number between two ICD phones?  Also, this
> number is not used for ICD association.
>
>
>
> Thanks for the insight.
>
>
>
> Rob
>
>
>
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