[cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install error 1335

[neil dsilva]

Hi Sasanka,

Can you please try this cmd " msiexec /regserver " .After this please try to
install :)

Regards,
Neil

On Wed, Mar 23, 2011 at 7:59 PM, Anthony Kouloglou <akoul at dataways.gr>wrote:

>  The only uccx software i have ever installed in my pc is the uccx editor!
> In the other pc, i have noting regarding uccx...
>
> On 23/3/2011 13:00, sasanka wrote:
>
>  Let us try this….. Remove what ever softwares you have installed. If you
> have agent desktop installed remove it first. And any other contact center
> softwares. And run the supervisor desktop alone. And check
>
>
>
> Warm Regards,
>
> *Venkata Sasanka.pathi(-91 950 265 2290)*
>
> *Consultant | unified communications*
>
> Locuz Enterprise Solutions Ltd. {An* *ISO 9001:2008 company}
> Phone :  +91 (40) 3050 9288, Fax: +91(40)3050 9006
>
> No. 4, 6th Floor, Orion Tower, Bldg # 9, Mindspace,
>
> Cyberabad, Hyderabad 500 081
>
>
>
> *From:* Anthony Kouloglou [mailto:akoul at dataways.gr <akoul at dataways.gr>]
> *Sent:* Wednesday, March 23, 2011 4:22 PM
>
> *To:* sasanka
> *Cc:* 'cisco-voip at puck-nether.net'
> *Subject:* Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install
> error 1335
>
>
>
> it is winXp professional sp3
>
> On 23/3/2011 12:49, sasanka wrote:
>
> What is the OS of the system that you are installing the CSD?
>
>
>
> Warm Regards,
>
> *Venkata Sasanka.pathi(-91 950 265 2290)*
>
> *Consultant | unified communications*
>
> Locuz Enterprise Solutions Ltd. {An* *ISO 9001:2008 company}
> Phone :  +91 (40) 3050 9288, Fax: +91(40)3050 9006
>
> No. 4, 6th Floor, Orion Tower, Bldg # 9, Mindspace,
>
> Cyberabad, Hyderabad 500 081
>
>
>
> *From:* Anthony Kouloglou [mailto:akoul at dataways.gr <akoul at dataways.gr>]
> *Sent:* Wednesday, March 23, 2011 3:16 PM
> *To:* sasanka
> *Cc:* 'cisco-voip at puck-nether.net'
> *Subject:* Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install
> error 1335
>
>
>
> That is what i have been doing the past 2 days!
> The client configuration runs fine from my pc doing what it has to do.
> Then, i download from the same page desktop administration and i am getting
> that at some point:
> [image: CAD-install-error]
>
> On 23/3/2011 10:57, sasanka wrote:
>
> In the plugins run the first option which client configuration.msi and run
> it. Give the administrator password. And run it.
>
>
>
> Warm Regards,
>
> *Venkata Sasanka.pathi(-91 950 265 2290)*
>
> *Consultant | unified communications*
>
> Locuz Enterprise Solutions Ltd. {An* *ISO 9001:2008 company}
> Phone :  +91 (40) 3050 9288, Fax: +91(40)3050 9006
>
> No. 4, 6th Floor, Orion Tower, Bldg # 9, Mindspace,
>
> Cyberabad, Hyderabad 500 081
>
>
>
> *From:* Anthony Kouloglou [mailto:akoul at dataways.gr <akoul at dataways.gr>]
> *Sent:* Wednesday, March 23, 2011 2:06 PM
> *To:* sasanka
> *Cc:* 'cisco-voip at puck-nether.net'
> *Subject:* Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install
> error 1335
>
>
>
> Hi Sasanka,
> i am running 8.0.2.11004-12.
> But it says that i have to download the client configuration msi from the
> server and run it!!
> What should i download from cisco site? The csd? the cad client
> configuration?
>
>
>
> On 23/3/2011 10:31, sasanka wrote:
>
> Download any other version from Cisco Website and try it out. That should
> work. What is the UCCX version you are running?
>
>
>
> Warm Regards,
>
> *Venkata Sasanka.pathi(-91 950 265 2290)*
>
> *Consultant | unified communications*
>
> Locuz Enterprise Solutions Ltd. {An* *ISO 9001:2008 company}
> Phone :  +91 (40) 3050 9288, Fax: +91(40)3050 9006
>
> No. 4, 6th Floor, Orion Tower, Bldg # 9, Mindspace,
>
> Cyberabad, Hyderabad 500 081
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [
> mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> *On Behalf Of *Anthony Kouloglou
> *Sent:* Wednesday, March 23, 2011 1:10 PM
> *To:* cisco-voip at puck-nether.net
> *Subject:* [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install
> error 1335
>
>
>
> Hi all,
> i am running the standard version and i saw that there are some limited
> function for the supervisor desktop.
> there is no way i can install my csd in any of my windows XP PCs.
> I logged in the uccx admin,
> downloaded the CAD Client Configuration.msi
> i applied it giving the IP of the uccx server
> it did it's job succesfully, so then
> i downloaded the CiscoSupervisorDesktop.msi
> run it,
> but at some point it reports
> error 1335, cabinet file "data1.cab" is missing and 4 more lines.
> It did the same on another computer also.
> I really don't know what to do since documentation is not saying a lot.
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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