[cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install error 1335
Anthony Kouloglou
akoul at dataways.gr
Thu Mar 31 11:29:56 EDT 2011
Hi all,
just managed to do it!
i did not changed anything.
I just rerun the client installation for the 100th time.
It finished successfully for the 100th time.
But the supervisor desktop gotten installed for the 1st time!!
Thanks to all,
best regards
Anthony
On 31/3/2011 11:09, neil dsilva wrote:
> Hi Sasanka,
>
> Can you please try this cmd " msiexec /regserver " .After this please
> try to install :)
>
> Regards,
> Neil
>
> On Wed, Mar 23, 2011 at 7:59 PM, Anthony Kouloglou <akoul at dataways.gr
> <mailto:akoul at dataways.gr>> wrote:
>
> The only uccx software i have ever installed in my pc is the uccx
> editor!
> In the other pc, i have noting regarding uccx...
>
> On 23/3/2011 13:00, sasanka wrote:
>>
>> Let us try this….. Remove what ever softwares you have installed.
>> If you have agent desktop installed remove it first. And any
>> other contact center softwares. And run the supervisor desktop
>> alone. And check
>>
>> Warm Regards,
>>
>> _Venkata Sasanka.pathi(-91 950 265 2290)_
>>
>> _Consultant | unified communications_
>>
>> Locuz Enterprise Solutions Ltd. {An**ISO 9001:2008 company}
>> Phone : +91 (40) 3050 9288 <tel:%2B91%20%2840%29%203050%209288>,
>> Fax: +91(40)3050 9006 <tel:%2B91%2840%293050%209006>
>>
>> No. 4, 6^th Floor, Orion Tower, Bldg # 9, Mindspace,
>>
>> Cyberabad, Hyderabad 500 081
>>
>> *From:*Anthony Kouloglou [mailto:akoul at dataways.gr]
>> *Sent:* Wednesday, March 23, 2011 4:22 PM
>>
>>
>> *To:* sasanka
>> *Cc:* 'cisco-voip at puck-nether.net
>> <mailto:cisco-voip at puck-nether.net>'
>> *Subject:* Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop
>> install error 1335
>>
>> it is winXp professional sp3
>>
>> On 23/3/2011 12:49, sasanka wrote:
>>
>> What is the OS of the system that you are installing the CSD?
>>
>> Warm Regards,
>>
>> _Venkata Sasanka.pathi(-91 950 265 2290)_
>>
>> _Consultant | unified communications_
>>
>> Locuz Enterprise Solutions Ltd. {An**ISO 9001:2008 company}
>> Phone : +91 (40) 3050 9288 <tel:%2B91%20%2840%29%203050%209288>,
>> Fax: +91(40)3050 9006 <tel:%2B91%2840%293050%209006>
>>
>> No. 4, 6^th Floor, Orion Tower, Bldg # 9, Mindspace,
>>
>> Cyberabad, Hyderabad 500 081
>>
>> *From:*Anthony Kouloglou [mailto:akoul at dataways.gr]
>> *Sent:* Wednesday, March 23, 2011 3:16 PM
>> *To:* sasanka
>> *Cc:* 'cisco-voip at puck-nether.net
>> <mailto:cisco-voip at puck-nether.net>'
>> *Subject:* Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop
>> install error 1335
>>
>> That is what i have been doing the past 2 days!
>> The client configuration runs fine from my pc doing what it has
>> to do.
>> Then, i download from the same page desktop administration and i
>> am getting that at some point:
>> CAD-install-error
>>
>> On 23/3/2011 10:57, sasanka wrote:
>>
>> In the plugins run the first option which client
>> configuration.msi and run it. Give the administrator password.
>> And run it.
>>
>> Warm Regards,
>>
>> _Venkata Sasanka.pathi(-91 950 265 2290)_
>>
>> _Consultant | unified communications_
>>
>> Locuz Enterprise Solutions Ltd. {An**ISO 9001:2008 company}
>> Phone : +91 (40) 3050 9288 <tel:%2B91%20%2840%29%203050%209288>,
>> Fax: +91(40)3050 9006 <tel:%2B91%2840%293050%209006>
>>
>> No. 4, 6^th Floor, Orion Tower, Bldg # 9, Mindspace,
>>
>> Cyberabad, Hyderabad 500 081
>>
>> *From:*Anthony Kouloglou [mailto:akoul at dataways.gr]
>> *Sent:* Wednesday, March 23, 2011 2:06 PM
>> *To:* sasanka
>> *Cc:* 'cisco-voip at puck-nether.net
>> <mailto:cisco-voip at puck-nether.net>'
>> *Subject:* Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop
>> install error 1335
>>
>> Hi Sasanka,
>> i am running 8.0.2.11004-12.
>> But it says that i have to download the client configuration msi
>> from the server and run it!!
>> What should i download from cisco site? The csd? the cad client
>> configuration?
>>
>> On 23/3/2011 10:31, sasanka wrote:
>>
>> Download any other version from Cisco Website and try it out.
>> That should work. What is the UCCX version you are running?
>>
>> Warm Regards,
>>
>> _Venkata Sasanka.pathi(-91 950 265 2290)_
>>
>> _Consultant | unified communications_
>>
>> Locuz Enterprise Solutions Ltd. {An**ISO 9001:2008 company}
>> Phone : +91 (40) 3050 9288 <tel:%2B91%20%2840%29%203050%209288>,
>> Fax: +91(40)3050 9006 <tel:%2B91%2840%293050%209006>
>>
>> No. 4, 6^th Floor, Orion Tower, Bldg # 9, Mindspace,
>>
>> Cyberabad, Hyderabad 500 081
>>
>> *From:*cisco-voip-bounces at puck.nether.net
>> <mailto:cisco-voip-bounces at puck.nether.net>
>> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of
>> *Anthony Kouloglou
>> *Sent:* Wednesday, March 23, 2011 1:10 PM
>> *To:* cisco-voip at puck-nether.net <mailto:cisco-voip at puck-nether.net>
>> *Subject:* [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop
>> install error 1335
>>
>> Hi all,
>> i am running the standard version and i saw that there are some
>> limited function for the supervisor desktop.
>> there is no way i can install my csd in any of my windows XP PCs.
>> I logged in the uccx admin,
>> downloaded the CAD Client Configuration.msi
>> i applied it giving the IP of the uccx server
>> it did it's job succesfully, so then
>> i downloaded the CiscoSupervisorDesktop.msi
>> run it,
>> but at some point it reports
>> error 1335, cabinet file "data1.cab" is missing and 4 more lines.
>> It did the same on another computer also.
>> I really don't know what to do since documentation is not saying
>> a lot.
>>
>
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