[cisco-voip] UCCX 8.0 Monitor who is actually on a queue (ie caller-id)
Anthony Kouloglou
akoul at dataways.gr
Thu Mar 31 11:53:24 EDT 2011
Hi all,
in a UCCX8.0 is it possible for an adminitrator/supervisor to be able
not just to see how many calls are in a queue (which is done through the
Supervisor desktop), but also to view the caller-ids of the customers in
the queue?
Thanks and Kind Regards
Anthony
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