[cisco-voip] UCCX Scripting Question

[Johnny.Crothers at datacraft.co.nz]

Awesome, that was surprising easy J

 

From: Buchanan, James [mailto:jbuchanan at presidio.com] 
Sent: Wednesday, May 04, 2011 4:04 PM
To: Johnny Crothers at Professional Services at DCNZ-WLG; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] UCCX Scripting Question

 

In the properties of either set, you can change the retries to zero. 

 

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com <mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com <http://www.presidio.com/>  

CCIE #25863, Voice

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Johnny.Crothers at datacraft.co.nz
Sent: Tuesday, May 03, 2011 10:36 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX Scripting Question

 

 

Hi All,

 

I’m trying to work out a way of prompting a user with: “Press option 1 to send a VM or stay on the line to continue to hold.”

 

So I can achieve this with either the “Get Digits” Step or the “Menu” step, however when there is nothing entered, I’m getting prompted “Are you still there” by the system prompt.

 

Surely there is something simple I can do to allow digits to be entered or just ignore and continue to the next step (Playing Music On Hold) without hearing from the system prompt?

 

Hopefully that makes sense.

 

Anyone able to point me in a direction for this one?

 

Thanks in advance!

 

 



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