[cisco-voip] Attendant Console

[Buchanan, James]

You will need to purchase an Attendant Console product. You should look at the several options available, including ARC, ANDTek, and a few others. One of the considerations is how they are using the Attendant Console today. The ARC solution has not been so much a one-to-one replacement for the old Cisco Attendant Console, so you'll definitely want to get an evaluation copy to look at for yourself. It definitely has a different look and feel.

Thanks,

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at ctiusa.com>
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com<http://www.presidio.com/>
CCIE #25863, Voice


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Simon Nhlapo (ZA)
Sent: Friday, May 06, 2011 3:54 AM
To: Nicholas Samios; 'cisco-voip at puck.nether.net'
Subject: Re: [cisco-voip] Attendant Console


Sorry my question was not clear... Do CUCM v8 support Cisco Attendant Console ? or Do I need to purchase ARC product for receptions

Regards

Simon Nhlapo

From: Nicholas Samios [mailto:nsamios at staff.iinet.net.au]
Sent: 06 May 2011 10:47 AM
To: Simon Nhlapo (ZA); 'cisco-voip at puck.nether.net'
Subject: RE: Attendant Console

You will need to purchase the ARC product for v8 and greenfields 7.x platforms.
Upgraded 7.x retain CAC

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/end_of_life_notice_c51-499091.html

This end-of-sale and end-of life bulletin applies only to new/Greenfield Cisco Unified Communications Manager Versions 7.0 and 7.1. Existing Cisco Unified Communications Manager customers on an earlier release who are upgrading to 7.0 or 7.1 will be able to retain the use of their Cisco Unified Attendant Consoles and even add additional operators. With Cisco Unified Communications Manager Version 8.0, the Cisco Unified Attendant Console will no longer be supported for new/Greenfield or for upgrades to Cisco Unified Communications Manager Version 8.0.


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Simon Nhlapo (ZA)
Sent: Friday, May 06, 2011 4:38 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Attendant Console


Hi All,

Done CUCM version 8 support Cisco Attendant Console or are we approaching ARC ?

Regards

Simon Nhlapo

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