[cisco-voip] Help with Second line
Mike King
me at mpking.com
Fri May 13 15:53:58 EDT 2011
I just had to comment that that sounds like a pretty sweet setup.
On Thu, May 12, 2011 at 3:26 PM, Norton, Mike <mikenorton at pwsd76.ab.ca>wrote:
> I like to throw broadcast hunt groups into the mix in that sort of
> scenario. E.g. first two rings go only to the original DN, after two rings
> it goes to a broadcast hunt that includes the original DN and the extra
> DN(s). Helps to achieve a good balance between length of time callers have
> to wait, and length of time callees have in order to pick up. Callers don’t
> have to wait so long for it to start ringing the extra phones, but the
> original phone can still pick it up if they are actually around and just
> happen to be slightly slower than normal. The CFNA on the hunt pilot goes to
> voicemail after two or three rings.
>
>
>
> --
>
> Mike Norton
>
> I.T. Support
>
> Peace Wapiti School Division No. 76
>
> Helpdesk: 780-831-3080
>
> Direct: 780-831-3076
>
>
>
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